Red zone chat
Chat is the primary form of text-based communications in World of Warcraft. As part of our ongoing effort to provide the best service and security we possibly can, we have introduced a new Game Master chat interface!
Should you possess any questions regarding this new feature, please do not hesitate to ask. Now, when a Game Master contacts you, a special notification will appear in the upper right-hand corner of your screen, just to the left of your standard Mini-Map and above your beneficial Buff bar.
The appearance of this notification, known as a “GM Chat Request,” will signal a pending message from a member of our In-Game staff.
To access this message, simply click on the GM Chat Request icon and a special chat window will open which will allow you to have a secure conversation with the Game Master in question.
'World Defense' is also a server channel, but not a mask because it is not identified with any zone, and does not change accordingly.
Ex: It's what party chat does by default as opposed to channel chat.
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article Id=35090 With this new interface, it will be easier than ever to talk to one of our staff without the distractions of busy scrolling chat text, and with full confidence that you are indeed in a conversation with a member of our In-Game Support team.